Mobile Box Office ( MBO) is a service that enables ticketing on the move from your mobile phone for Adlabs cinemas. Adlabs mobile box office is a downloadable mobile client application that lets you view movie listings at adlabs cinemas, choose seats and book your tickets. You can either pay over the phone using your credit card or later at the cinema when you collect your tickets.

What do I need to use MBO?

How can I download MBO?

Which phones does MBO support?
MBO works with most Java-enabled(J2ME) mobile phones. To see whether the application will work on your phone, simply visit http://www.adlabsfilms.com/mobile/devices.html

My phone is not in the list of supported phone?
We will be progressively releasing support for more types of mobile phones soon. If your phone manufacturer is listed but your specific model is not listed, please send an email at mbo.help@adlabsfilms.com

How secure is MBO?
MBO is safe and secure and has similar levels of security as in your PC browser. All sensitive data is encrypted using SSL and PKI security standards.

How do I download adlabs mbo onto my phone?

• Download Process

• Customers who have subscribed to GPRS/WAP service, can initiate download by sending MBO via SMS to 53030,

• Customer will receive a Service/WAP push message, upon clicking the message the download process would initiate via the Mobile Phone browser

• The system will detect the mobile phone model and its compatibility and display a brief terms and conditions page.

• -If the customer clicks on the agreement link, the system will distribute the application and handover control to the Mobile Phone Application Manager, which manage the whole, download process.

•  If the system cannot determine the compatibility it will ask the users to select their phone model first after which it will proceed to the agreement page.

Select Phone Model

• If the phone model is incompatible an adequate message is displayed.

How do I start using adlabs mbo once I've installed it onto my phone?

To begin using adlabs mbo , go the applications folder of your mobile phone and click on the application named MBO. Some phones may have the MBO shortcut on their menu itself.

User Functions

1. Click on the Ad labs Application. The Ad labs splash Screen will appear for a while.

2. Next the Adlabs main Menu will appear, the Adlabs Buy Ticket Option would be selected by default.

3. Next from the search Screen select either of the options. If By cinema option is selected. 

4. Next you will have to select a city from the City List.

5. If you click on Options you will get the following Screen and you can choose to go Back and Change your selection.

1. If you select  next from the Select City Screen you will get the Select Cinema Screen, from this screen  you can select the particular theatre/ cinema in the selected city where you want to watch the movie

1.  Now you can select the Movie you want to watch at the theatre of your choice.

1. Select next and now from the list select the Date on which you want to watch the selected Movie.

1. Select next and now from the list select show timings at which you want to watch the selected Movie.

1. Now select the Seating Class in which you want to watch the chosen movie.

1. Now select the number of seats you want to book.

1. Now you will get the confirmation seat, if you select Confirm, you will get the Payment screen, in case you want to change the seating plan you can do that by selecting” Change Seat Plan.”.

1. The Change Seat Screen will look as follows: Please use the UP, DOWN, LEFT, RIGHT navigation keys or press 2, 8, 4, 6 respectively to navigate to your preferred seats and press the center key to select or unselect your choice of seat.

1. Once you have confirmed you will get the payments screen, from which you can select the payments options.

1. Once you select Pay now, you will get the credit card screen, on filling up details and Click on Pay. The amount would be deducted from your credit card.

1. In Case you select the Pay Later Option you will get the following Screen, you click on next and You are taken to the Booking history Screen.:

.

17. In case your payment transaction is not successful. You will just get a SMS about the payment status in either case of successful or unsuccessful payment

The Ticket is BOOKED!!!

When I access the application, I get a prompt asking me to choose network or connect to network?

Allow the application to access network and if prompted again with an access point, please select the internet/GPRS access point of your telecom service provider.
I'm trying to download MBO, but my phone says it's coming from an "unverified" or "untrusted" source. What does this mean?

Using ADLABS Mobile Ticketing How do I navigate in the MBO?

Please use the following keys to navigate within the MBO

• Right button to go forward or cancel
• Left button takes you to options, when clicked gives you various options
• Center navigation button is to make selection and go forward.

How do I exit MBO?
Please go back to the starting menu screen and click on the left EXIT button.

How do I select my seats in MBO?
Please use the UP, DOWN, LEFT, RIGHT navigation keys or press 2, 8, 4, 6 respectively to navigate to your preferred seats and press the center key to select or unselect your choice of seat.

How can I view the ticket booked via the MBO?
Please go the menu option 'Bookings' in the main menu. And click on confirmed bookings you will be able to view the list of your last 5 successful bookings made from your mobile phone in the descending order.

I was doing a transaction and I did not get a confirmation from ADLABS as my battery went flat?

Please go the menu option  ‘Bookings' in the main menu. And click on ‘Confirmed booking’ and look for the transaction, you will be able to view the list of your last 5 pending transactions made from your mobile phone in the descending order.
If you are unable to locate your transaction your confirmed transaction please call your credit card company to find out if the transaction went through. Alternatively, please send email to mbo.help@adlabscinemas.com

I have made my booking and paid for the Ticket, will I get a sms confirmation?

I have made my booking and paid for the Ticket, but I did not get a sms message?

Please go to the menu option ' Booking' in the main menu. And click on ‘Confirmed booking’ and look for the transaction, you will be able to view the list of your last 5 pending transactions made from your mobile phone in the descending order.
If you are unable to locate your transaction your confirmed transaction please call your credit card company to find out if the transaction went through. Alternatively, please send email to mbo.help@adlabscinemas.com

How do I retrieve my confirmation number to obtain my tickets at the counter?

Please go the menu option ' Booking' in the main menu. And click on ‘Confirmed booking’ and look for the transaction, confirmation number will be listed by booking history. You will be able to retrieve you tickets either by this confirmation number or your mobile number.

Can I cancel my booking?
NO, all tickets purchased are non-refundable.

The application displays the message Update now or Update later when I access the application. What should I do?
The MBO has been upgraded to a newer version. Clicking on the Update Now will upgrade the application. You can press the Upgrade Later button if you want to continue.

I see the details like Name stored but not the CREDIT CARD number CVV and Expiry Date.
To avoid re-entry of your personal details while booking tickets, the application stores those on your phone after you enter them for the first time. The sensitive details like Credit Card CVV and Expiry Date would have to be keyed in every time, as this information is NOT stored on your phone.

How do I delete MBO from my phone?
Go to the applications folder of your mobile phone and select the application and go to Options Delete/Remove.